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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. They came measured and installed with. I problems. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable helped with everything easy professional set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, crossed all the t's and dotted all the I's, great job no prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect work at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality installation and friendly installers. Everything looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad men were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job setting up. Gave me great instructions on using tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless I was very pleased with the whole experience professional on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick friendly and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and Helpful Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik and Jose were knowledgeable, capable and friendly.They went above and beyond in assisting us seniors on the details we needed to maximize our experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. Great job doing so and no mess left behind. I'm very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services provided. They are professional and did the mounting in no time. Really impressive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad servicemen did a fine, efficient job of installing my 65 inch TV using the heavy duty, pivoting rack that I had purchased from Best Buy. They were very pleasant and cleaned up thoroughly afterwards. This was an installation on a concrete wall, so drilling into it took a bit of time. They also hooked everything back up (FIOS and other devices) and showed me how to use the new system. I was very satisfied. While the installation was not cheap, I would definitely use them again in a similar circumstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, polite, mounted tv as directed, set up and made sure I had no questions. Would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ages came in remove the existing TV and install the new TV they were very efficient very polite and very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squid TV Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all. Install, set it up, explained throughly how things operate. Saved me hours of aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was done in less than an hour. Hung the tv plugged in all my devices and done. Easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, efficient and thorough! They set it up without making a mess and showed me all the cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve SPI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were very quick and professional! The other cool thing was they hauled all of the packing materials off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted 65" tv above mantle on our brick fireplace. Excellent service. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted the two TV's but spent a lot of time making sure that we knew how everything worked. Excellent service.

    I would recommend this to a friend