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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workmen were pleasant and complete in the installation of this YV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to mount our older tv on bedroom wall and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional in doing their job and they will give theit opinion on what is best and ask you on your judgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great at setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and very efficient at setting up our TV and sound bar on our kitchen wall. It took them very little time to install it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free install, team was very professional, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great, did a good job and worked fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cornelius did an exemplary job, he was polite, efficient and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" OLED Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used the geek squad before, but i will always in the future for installations. Specifically from this store in Portage. The crew were professional, knowledgeable and willing to get the install perfect. I will use these guys again, and cannot thank them enough for the honesty and professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents. Mounted my TV and connected it to all home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did what they could to install my new TV but it turned out I needed a new cable box (thanks, Comcast, for letting me know in advance!). I had some trouble with the sound and picture once I got the new box, and Geek Squad actually came back (I have a contract) and adjusted everything. Also recommended a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single installer I have worked with has been awesome! Great work, easy to talk to and knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disorganized Scheduling. Service itself was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using their TV mounting/installation services. Just buy the products and hire someone else if you don't want to install it yourself. Scheduling and appointment coordination is very disorganized. I scheduled the installation and was given a timeframe window, but nobody ever showed up. I had to call several times throughout the day, and each time I was told they would be there in 20 minutes. They never showed up the entire day. I then had to re-schedule, and the soonest they could schedule was 2 weeks later. That installation did go well, which is why I gave 2 stars - but it was definitely not worth the headache and frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great he knew just what to do and didn't do a lot of talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fast and courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to schedule, on time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65" conference room monitor mounted by GeekSquad. Techs arrived on time and did a professional job, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional work . The gentleman was very polite and adhered to the social distancing principles and wore a mask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service team was outstanding; they were really exceptional in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. 1st so quickly .2nd they're clean after they done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new tv and sound bar perfectly. Big Thanks

    I would recommend this to a friend