Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that recommended and came out to help us get this done knew what they were doing and did a great job. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, nice men, several last minut changes were handled well.gave us good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed tricky relocation of big scre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my big screen installation to a higher location extremely carefully. Just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset for Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, professional, courteous, patient, and knowledgable. Corey and Arron explained everything and represented Best Buy proudly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. After I told them where I wanted the TV and TV mount they immediately went to work. I was impressed with the completed work. Any excess wires/cables were neatly rolled and secured with nylon cable ties and furniture put back in place. The tech set up the 65" LG OLED and instructed us on operation. The tech was a true professional. The installation cost was definitely worth the price. I am extremely happy for this experience with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledable, courteous and helpful with TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in quickly, were very friendly and mounted my TV very quick! Everything was very professional and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4GTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs was awesome, did a great job setting everything up and explained how everything worked before they left I will definitely use geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television because of a low vision issue, and the result is very positive as it relates to enhanced vision, viewing and overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer! Courteous & excellent at what he does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and wired everything professionally and in a timely manner. Great job from start to finish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Customer Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Raphael was courteous and quick with mounting the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer showed up on time acted in a professional manner did the job to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast work. Quality job. impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and even stuck with issue concerning my cable. did great with wall mount bracket in our bookshelf area..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice , did it so well, it’s been almost a month and it’s still good and up, they even set up my roku:) thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, amazing job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, very professional, got the install done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65 inch LG oled tv. Ive mounted tv's in the past. Best buy mounted my tv in about 45 minutes. To me it was well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SETUP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The we’re on time and very professional has shoe guards for my carpet cleaned up after the mass and set the TV and programs outstanding work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an impressive job with no issues mounting above fireplace. They were able to snake through walls and connect all devices as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and installed my new 82 in Samsung T.V. answered all my questions and even hid the cables

    I would recommend this to a friend