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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    They were excellent very good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new sound bar after connecting it and did a perfect install Could not be happier They were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that best buy has this service! And my last house I mounted my TV wall mounts and Measured once, drilled three times! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily worth it, free installs, extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I bought a 50" Frame TV and once they got it perfectly mounted it became obvious that a 65" Frame would clearly work better. No problem they came back a few days later with the 65" and swapped it out. So pleased with the professionalism of the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was terrific. Very helpful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, answered all my questions and showed me I' how to use the controls. They worked constantly and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't be the last time...........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I have used Geek Squad for installation or mounting and they did a fabulous job. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. They were very professional and fast. I was amazed at how quickly they mounted my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers- know what they're doing and they care to satisfy your requests!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad great job installing my soundbar and TV no line showing everything behind the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew mounted & connected everything. Excellent service and excellent personnel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, they mounted and set up my TV for me without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize. the technicians were really knowledgeable and helpful. They connected everything back for us ... it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came in to set up my sound bar and the new LG C3 TV I have. Who was professional careful and thorough and setting everything up. When he was all finished and packed up, you never knew they were here. It was so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great. Friendly, clean, informative. They did an amazing job setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took my TV down and then put it up nic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both groups of two that came out were great, especially Antony on the second group. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First installment was bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installer never asked where I wanted it. Told me my wall was crooked. Second installers moved it and were fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fast and courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting service is great. Techs are good at what they do and sone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my new Sony Oled 55’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional and personal, Jeff was outstanding and an asset to Best Buy and the Geek Squad.

    I would recommend this to a friend