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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quality Service from the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how the Geek Squad could have been any better! Terrific guys. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ivan rocks! He was such a good tech and so nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan was a great tech and set it up with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected to my devices. Also was very careful and left the whole mount strong etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and done an excellent job. They were very polite and friendly. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time. They were very professional and courteous. They explained my equipment and showed me the best way to place the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan the technician installed a ty mount and installed a blue ray dvd playeer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new samsung. It looks great plus the quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed the tv were very nice and very intelligent they set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great and inexpensive. The geek squad installed it very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad agents were on time. Remarkably fast with set up. Answer any and all questions I had. Even had a few laughs . Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle and Luke delivered, installed and set up my TV. Super professional and personable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came when they promised. They were very neat and knowledgeable of what they were doing. I would recommend them anytime!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my television courteously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personell were very courteous while here. Said if i had any other problems they would come back to help. Called for help with setting up channels, which got confusing between the Amazon and ROKU billing and sining in to apps that are free on Anazon but being charged by Roku.. im not tech savy, im old, frustrated, and did not like reaching out for help and being told i dont qualify for home service. I also bought the protection plan and Geek squad plans. Too little human contact when i called for help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our tv. The gentlemen who mounted the tv were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service did wall mounts fast and right! Little hicup at the begining but they handled it with no issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job mounting the TV. Would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job moving an older plasma TV and helping me set up a center channel, nice work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and performed necessary operations for tv to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent care in installing my new TV. Very happy with the results. Will recommend the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job hanging our Tv & connecting our AT&T u-Verse.

    I would recommend this to a friend