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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Super easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV quickly and efficiently. Thank you best buy/ion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and expedient at their work Install went flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the geek squads service. They made the connections and confirmed the tv worked properly prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben came from geek squad to set up my new Samsung tv and mount it. He took the time to organize all of my wires on my audio stand. When he went to mount my tv he realized I over purchased and bought a mount that was not necessary for the location of the tv which in turn saved me money. He also set everything up and connected all of my boxes to the tv. He then explained everything to me so I could just start watching without having to go through any manuals. I would recommend Ruben to set up anyone’s electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and instructed me on any and all procedures needed. Clean the TV and area where mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and helped connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL. 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy setup. Hard to beat the price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and very professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Very knowledgeable. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents work quickly to rewire, hang and showed the operation of the tv and also removed and hauled away the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and adjusted it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED T.V ,SOUNDBAR,SOBWOOFER,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CONNECTED T.V TO ALL DEVICES GREAT JOB!!! BUT APOND LEAVING MY HOME LET ME KNOW THAT IF I WANTED 4K PICTURE QUALITY IT WOULD COST ME.SO IT'S NOT CLEAR ON COST OR PICTURE QUALITY JUST THANK IT WOULD BE A GOOD STARTING TALK NOT A WALKING OUT THE DOOR STATMENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and were very friendly and professional. They did a great job and I’d highly recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time, professional and knowledgeable install muy tv at top of my fireplace. The unit look amazingly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were a fast, efficient team, mounting the 85” TV & connecting it to our WiFi. They were pleasant, polite & answered all our They were pleasant, polite, & answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 inch TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly. Timely. Satisfied with setup and service's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe’s Best Buy TotalTech Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very fast and professional. They arrived exactly when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch install. Professional all the way. Will use again and can recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly, courteous and professional. They explained the newly installed system very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job installed mount and tv explained how everything functioned we could not be happier

    I would recommend this to a friend