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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install did a great job. They were clean and cleaned up after themselves as well as explained all that they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Attached to Wall Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were just awesome. Bradford contacted me the day before my appt and helped me save money even before he got to my house!! And the 2nd tech was so helpful in getting so many of my electronics hooked to the WiFi and the TV. They couldn’t have been any more professional or excellent in their jobs. Both were very knowledgeable and courteous. A great asset to Best Buy family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast & everything functions excellent. Would recommend them to anyone needing professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation team was excellent. They also had ideas of how to make my experience better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv was exceptional. After installation of the first one I decided to mount all my Tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If at first you don’t succeed try again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially not happy, upon return service very pleased. I would recommend Geek Squad to anyone needing service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good team and cautious and the Lead Tech was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 58 inch mount led and the techs were very hood.Handling and working together as a team I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simpler to have Geek Squad mount my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new entertainment center to accommodate a new TV. The Pedestal Stand allowed us to put the TV/entertainment center into our living room in a way that enhanced the atmosphere. The Geek Squad team put it together very quickly. I got to enjoy my purchases much more by not having to deal with the need to do my own mounting. I'm very glad I bought my Total Tech Membership and had the Geek Squad do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee Geek Squad did a great job of mounting the gigantic TV and the Sonos ARC sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Installation went well Installer was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guy was very knowledgeable and did an outstanding job installing our entire system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Televisions installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were good and very efficient. The height of the televisions are perfect and the look us absolutely marvelous. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs who mounted our tv were very knowledgable very impressed with the Geek Squad experience would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv indtsllstion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached an already mounted antenna to our tv. They performed this service flawlessly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very competent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an "In House Advisor" (Kyle) from the San Luis Obispo Best Buy store, come to our house & recommend how to set up our surround sound. We bought the Sonos system & 2 wks. later the Geek Squad (Corey & Rocco) came to set up the system. Last month, we had Corey & Rocco from the San Luis Obispo Best Buy Geek Squad set up our new LG TV. These are very knowledgeable & professional people & we are very pleased with our purchase & service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. They knew what they were doing and didn’t waste time. They explained the new tv and showed us how to operate it. They were nice and answered all of our questions. Ezra and Stephen are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent. Walked us through on everything we needed to know and did an outstanding job in mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Happy with the results. Would definitely recommend a friend to the service.

    I would recommend this to a friend