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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job installing the television on my brick wall. Very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and explained how the wall mounting worked. He was courteous and very nice. Thank you for doing such a great job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they came and setup not only the Tv mount but LG tv as well onto the wall. Very professional and knew their jobs as well. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe’s Best Buy TotalTech Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very fast and professional. They arrived exactly when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the professionals at Best Buy's Geek Squad for mounting your flat-screen TV on the wall. They do a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and everything went great and we are enjoying our new TV. We would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected to my devices. Also was very careful and left the whole mount strong etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and done an excellent job. They were very polite and friendly. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BROADCAST TV won't work thru TV and flat antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amato (?) mounted the NEW TV to replace the OLD TV. The TV works for connecting with WiFi and giving us YouTub, tubi, Roku, etc., but it does NOT receive broadcast TV through the flat screen antenna we had bought from BestBuy. The Tv may be worth a 5, but because it does not receive the broadcast channels well, I will give it a 1 until GeekSquad fixes it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service! Geek squad has a kind and professional team of people to address any tech issue or concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Easy to install, and the tilt function works good. The TV locked in with ease, and feels secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my 85" TV. I previously bought the mount and had it for the install team, when they came and delivered my TV. They also checked to ensure it was level, and assisted in connecting the TV and walking me through some of the basic functions. While I didn't find it necessary, it was something they did as part of the service, for those that aren't as tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simpler to have Geek Squad mount my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new entertainment center to accommodate a new TV. The Pedestal Stand allowed us to put the TV/entertainment center into our living room in a way that enhanced the atmosphere. The Geek Squad team put it together very quickly. I got to enjoy my purchases much more by not having to deal with the need to do my own mounting. I'm very glad I bought my Total Tech Membership and had the Geek Squad do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service from the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how the Geek Squad could have been any better! Terrific guys. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't be the last time...........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I have used Geek Squad for installation or mounting and they did a fabulous job. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with everything. And it was all covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation in MBR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He installed a 42 inch TV in my master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, clean, knowledgeable and patient techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin, Nick and Ali were excellent. They removed my old wall mounted TV and installed my new one. They cleaned up after the job with a vacuum. They were very neat and careful of my belongings. They were extremely patient explaining the TV's functions to a non-tech senior citizen. And they were all so friendly. Great experience. Thank you, Kevin, Nick and Ali

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install the tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good workers and explain some features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT & PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Shane were excellent in every aspect! They were on time, and they took their time in making sure of finding the studs on the wall. They also were very patient with me on guiding me through the functions of the TV. Plus, they removed all the debris. Very professional and friendly!

    I would recommend this to a friend