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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    THIS SERVICE IS INCOMPLETE:NEED TO RUN CABLE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    01/11/2020 THIS SERVICE IS INCOMPLETE:NEED TO COME BACK TO RUN A CABLE. TALKED TO AGENT RONIER. SAMSUNG 55" IS NOT INSTALL. BEST BUY CAME THURSDAY,JANUARY 09,2020 AFTER 5:00 P.M. AND LEFT WITHOUT INSTALLING 55" T.V. I HAVE CONTACTED BEST BUY AND WHAT THEY DID WAS GIVING ME AN APPOINTMENT FOR THURSDAY,JANUARY 16 ,2020 FROM 7:00A.M.- 1:00 P.M.I TALKED TO SAM AT 800-433-5778. I HAVE BEEN A GOOD CLIENT OF BEST BUY FOR MANY YEARS AND I WAS ALWAYS TREATED WELL.ORDER BBYO1-805684352732.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the recommendations and level of ease with which the Geek Squad came out, mounted and installed my TVs. This was my first time using their service and would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ssrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my TV's and add xude we were comfortable using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were professional and FAST!!!! I'm really really glad I chose this service. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was polite and knowledgeable. He answered all my questions and helped me understand my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting good, sound bar mount not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job of mounting my 85 inch television to the wall. I have had no problems with the TV mounting set up. However, I also bought a mounting rack for my sound bar and they did not know how to set it up properly. the sound bar just recently fell to the ground, but BEST BUY sent another tech out to repair it. Found out I was sold the wrong size sound bar mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently installed our new TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad adjusted TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came they made the adjustment very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv easily. It looks great. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were outstanding, they set up our Eero System, mounted the new TV and insured everything was set up appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the 2 techs were friendly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had a crazy schedule and I did too. He was very kind and completed his task quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job mounting the Samsung Terrace TV outside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted on the wall and set up. Measured perfectly in the middle of the wall and hung. Very quick and professionally done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting a 50inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers installed my 50inch 4k tv on my wall. they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set up all the cables. They we’re very precise on how I wanted my tv to be mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed. Planned accordingly and on point....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have the Geek Squad install my home electronics. They do the job faster and better than I ever could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very professional and fast i recommend the geek squad for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was installed very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional worked very organized and clean thank you for a great experience...

    I would recommend this to a friend