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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was great and the installation was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65in LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and sound. Service was on time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job....I'm continuing my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a geek squad convert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were all knowledgeable, courteous, friendly and helpful throughout the install. They picked up after themselves and made it look as if they hadn’t been there, except that my new TV was up on the wall and working with my new sound bar! I was nervous using this service because you never know what kind of service you’re going to get in store but after this interaction I’m fully invested is this Best Buy service going forward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very informative. Nice person! Answered many questions. Good job. Fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fid an outstanding job of installing the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up and installed everything even cleaned up the trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative and just a great job! Keep up the great work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install And a good solid product had no issues and my handyman thought it was easy to mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Package/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad set up for my new TV was awesome. The technician came in, unpacked the TV, hung it on the wall and then set it up. What more could you ask for. We asked if we could help him and he said no, he had it. What a great team and technician. Listen if your buying an electronic, like a TV, get the Total Tech Package. They do everything for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 TV's mounted in the home and both service guys were quick and efficient. They mounted the quickly and the work was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and will recommend to anyone thats is looking for a installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv & explaining how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our bedroom TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs asked where we wanted the TV mounted on the wall. They measured and mounted it perfectly, with no mess to clean up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all worked after the tech Orion completed the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of 70" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan and John did a super job getting this thing on the wall and setting it up!! Kudos!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Square did my installation perfectl okay,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a pretty quick job and very well done job,and it was perfectly mounted,so far no regrets atal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and removal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. In and out in 15 minutes and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 85 sony tv and did a great job fast and no mess and were on time and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting the TV and getting everything up and running.

    I would recommend this to a friend