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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. The installer was on time, professional and very thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $49 install is a great buy. Have your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have every plan Best Buy makes I'm sure but the plan that allows me 24/7 online support and $49 install is by far my favorite feature. My only issue with the install was that the mount I had previously purchased elsewhere did not work with this particular TV but they said they had one on the truck and I could buy it for $70, twice what the one I had cost, but I needed it installed then. The mount does not come out from the wall or swivel or tilt and it makes it impossible to get my hand behind the TV to insert HDMI cables. My bad for not knowing all mounts won't work with all TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did lots of installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy…. little pricey but love products and customer service is patient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable service person. Installation was done professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSquadA+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on schedule. Professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s A install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and friendly and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater Agents did a great job installing my Samsung QLED TV with this mount and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and had the bracked mounted in no time. Cables were hidden for a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With what little knowledge of how to set up our new purchase, we were happy with was done in so little time professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quick and easily! Glad I purchase Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were also friendly and showed me some tips and tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV Mount to Furniture...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his partner did a Fantastic TV Mount with Furniture...Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV / Display Setup and Mounting, up to 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV to all the mounts and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were ver professional and connected everything I wanted all in one quick visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. Very polite, knew what they were doing and installed rather quickly. Showed up when they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!! I was extremely pleased with the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to hang my TV. Work was done professionally and love the screen hung instead of on table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my agents. Alfonso was so knowledgeable and professional. The mount i purchased from Amazon was too small and narrow and would cause my TV to be off center if installed. Alfonso, provided me with affordable options and was able to install on the spot with the next best buy mount. Ne not only helped me connect to all devices, but he also helped me install the thing that helps to hind the TV wires. Very pleased with the service rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory could not have done a better job. He was professional and extremely helpful with a challenging install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mounting stand. Easy to put up and get tv on it.

    I would recommend this to a friend