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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks mounted a new TV and with some minor adjusting, made the existing wall mount work with the new TV. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my TV and connected the mount without any issues. Incredibly professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional ..Would use them again!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad For TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend going through geek squad for installation. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech. Very friendly, worked fast and answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tilt mount for my tv. Tech installed and it looks great. It just doesn't tilt like it was intended to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to mount a 40” inch samsung tv. Found the studs on my wall and it was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in dale good picture easy to use I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcel did a amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcel was Great! Very friendly, very professional. He made sure everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed LG OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought my LG OLED TV, hooked it up and explain the installation. Also, answer all my questions !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and their geek squad. They hung my tv without any problems. I love the way they look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the mount for my Samsung 55 inch TV. Good value for the price. Geek squad was excellent & very helpful & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer was very professional and did a quick job installing my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Excellent Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a quick and excellent job setting up our TV. They explained everything about the TV in detail. We were viewing TV in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely professional and careful with the install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his team mate removed the old Plasma in minutes and then installed the new 65" OLED. They set up the tv and integrated it with my Denon amp. They were friendly, professional, and extremely knowledgeable. They answered all my questions courteously. This install went essentially with out any issues. All I had to do when they were done was start watching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was spot on, they didn't wast any time and were very professional and handled the job quickly and it looks great and they set everything up and I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service if you’re not handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Nothing bad nothing good. Nice techs who came out If you’ve not hung TVs or have the tools it’s good to use a service who does it day in day out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my tv quicklyTati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tati, my Geek Squad rep, was wonderful. She got everything installed and set up. Knew everything and was very professional. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came, adjusted & set up our TV. We have had & relied on Geek Squad for years.

    I would recommend this to a friend