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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and instructed me on any and all procedures needed. Clean the TV and area where mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, set up completed efficiently .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians provided excellent service. Mounted TV, completed our set up and connected devices. Polite, knowledgeable, friendly gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that geek squad took care of the mount of my tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they came, they saw, the mounted it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks arrived looked at the wall found the studs, put in the screws, mounted the TV and best of all showed me how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grazie Mille

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thorough, ready to answer all my questions and concerns! Love you guys long time, thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a tremendous job for us!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lawrence KS local Geek Squad team did a tremendous job for us. They communicated with us and kept us up to date on their arrival, they were there when they told us they would be, and they were very patient and friendly. We could not have asked for a better installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling mishaps - make sure you get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the headaches that had to deal with scheduling mishaps, once scheduled through geek squad, the mounting went well with little problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a tv mount in my living room wall exactly where I wanted it placed. Did an amazing job and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize. the technicians were really knowledgeable and helpful. They connected everything back for us ... it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that best buy has this service! And my last house I mounted my TV wall mounts and Measured once, drilled three times! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to work in my house was really profissional in thier work, they advised me in may ways and different stuf Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TVs very quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lab techs sent were excellent. I could have never mounted that TVs on my own. They provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents work quickly to rewire, hang and showed the operation of the tv and also removed and hauled away the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65in LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and sound. Service was on time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job....I'm continuing my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and accurately!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV to the wall in less than 20 minutes and showed me how to connect additional devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product purchased was professionally installed by the Geek Squad and performing exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasure!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and always explain to the fullest and personal experience. Put you at ease before and after the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on the TV Mounting Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected all my devices including mu remotes

    I would recommend this to a friend