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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV with great care.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD INSTALLED MY TV WITH GREAT CARE AND SYNCHRONIZED IT WITH THE CABLE REMOTE AND INSTRUCTED ME HOW TO USE THE REMOTRES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and were very nice and neat in setting up our equipment that we purchased. So thankful for their technique!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grade A Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and mounted my soundbar as well. They connected all devices and gave a thorough demonstration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people that came out to my house were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came out to my house were amazing and courteous. I did a spectacular job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ssrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my TV's and add xude we were comfortable using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the geek squads service. They made the connections and confirmed the tv worked properly prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time, professional and knowledgeable install muy tv at top of my fireplace. The unit look amazingly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting a 50inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers installed my 50inch 4k tv on my wall. they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to mount my new TV. Works great and allows for tilting and side angling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new TV quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad they are very knowledgeable and service oriented Kieth is our home advisor He is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the TV for our home office. Samsung picture quality is amazing and having the extra apps is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and were very friendly and professional. They did a great job and I’d highly recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the experts. Make sure you ask specifically for the geek squad and not the third-party vendor. Vendor was a horrible experience.my installers were Josh and Zach from the geek squad and they were amazing. Installation was pristine. I would not trust my 86 inch TV to anyone else!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time. They were very professional and courteous. They explained my equipment and showed me the best way to place the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A routine job done quickly and competently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came they installed very quickly. It was a straightforward job but they seemed competent and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad terrific for sure / products not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team (both) have been incredible and very open to making sure our family understands the features and also enjoys the experience. Unfortunately the issue has been with the TV and sound bar (twice) and it appears unfixable so we are dealing with adjusting settings nearly every time we turn the units on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome mounting and connecting my tv and showing me how to control everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician made a recent home visit to mount my new TV on the wall. Excellent job and top class service. Much appreciated.

    I would recommend this to a friend