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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job Zack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack was excellent!!! Extremely knowledgeable and professional. A very good representative for Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK! The 2-person team was talented, creative, and results-oriented.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV WALL MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV WALL MOUNT WAS VERY EASY TO INSTALL (USING THE GEEK SQUAD)AND WORKS GREAT IN MY LIVING ROOM AREA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job with my tv looks like a picture hanging on the wall, they were fast an professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Mounted the TV in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s A install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and friendly and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pro service. These guys were fantastic! Fast, on time, & really smart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient knowledgable. Willing to explain things. Answered all questions over great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben came from geek squad to set up my new Samsung tv and mount it. He took the time to organize all of my wires on my audio stand. When he went to mount my tv he realized I over purchased and bought a mount that was not necessary for the location of the tv which in turn saved me money. He also set everything up and connected all of my boxes to the tv. He then explained everything to me so I could just start watching without having to go through any manuals. I would recommend Ruben to set up anyone’s electronic needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tilt mount for my tv. Tech installed and it looks great. It just doesn't tilt like it was intended to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked well together as a team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and expeditious. I would recommend the Geek Squad to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, they just came back today and took the old ones down and replace all of them except two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very professional Al was connected good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d read some review about how the people who would install others TVs were rude or hadn’t really done a great job. I was worried I would have someone like that especially since I had mine scheduled on Christmas Eve but that’s not my experience. The man who did my TV was very nice. He called me and told me his arrival time and got there quickly. We talked as he set everything up and it only took maybe 15-20 minutes if that. So far I’m happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done Professional installation Reql professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad i stalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So vivid, Colors are amazing. Easy to program and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good team and cautious and the Lead Tech was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 58 inch mount led and the techs were very hood.Handling and working together as a team I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was in and out in no time! Had all the tools needed to do the job and made good suggestions on placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up 3 TVs and mounted 2. They were superb and accommodating. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Technician exceeded my expectations

    I would recommend this to a friend