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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & very knowledgeable. They did a great job explaining our new equipment. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were excellent and very professional! They mounted our TV’s with efficiency and just way we wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable and willing to explain things we needed to know. There helpfulness was most appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy and simple to install. It’s a great price for the value and quality of this tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team! Quick delivery and installation - super fast, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy .... The ONLY place to buy your ne TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and quickly reinstalled my TV. They were very professional and answered all of my questions. The first one had a factory defect and Best Buy couldn't have been better in replacing it. Everything about this transaction was flawless !!! Will never buy any of my home theater needs elsewhere !!! 50 out of 10 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very informative. Nice person! Answered many questions. Good job. Fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny. The representatives are so professional & friendly. The mounting service that was done was a high quality and something I could have never done myself. They tied up all my cords to make everything neat. The team even brought a vacuum to clean up dust after which was such a nice touch. They took their time to adjust the TV to my liking and set up all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the mount and put the TV on and added the sound bar. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an awesome job. Worth it to have a professional mount by 77” LG C1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV, easy to set up and access the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad quickly mounted my 65” tv on the wall. They made sure tv was working and took all trash with 5hem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and Soundbar, seamlessly!! Even hid the cords for me! On time, efficient and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Geek Squad installed tv ND THEY WERE ON TIME ANDA GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys put my new 75” tv on the wall and there is no problem. 4th tv with these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than originally set, so it was a great start to the day. Quick and professional service. They cleaned up the saw dust from their drilling into the wall. Even members of my own household don't do that. An awesome experience. And so quickly performed I wondered why I'd even contemplate doing it myself or having a family member do it. Best Buy/Geek Squad techs know what they are doing. Will definitely use their services again. Only positive things to say about this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TV quickly, once they arrived.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the frame and attached the TV monitor to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install did a great job. They were clean and cleaned up after themselves as well as explained all that they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into my home very friendly and professionally. The but the TV up quickly and cleaned up after themselves.

    I would recommend this to a friend