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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting package for 65 in. Geek squad employee was extremely professional, knowledgeable and thorough is installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job coming to my house and mounting my TV. Speedy and professional. Id highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like geek squad. Great job. Timely and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very polite and explained how to operate the TV. Even installed my Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad TV & swivel base installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job of mounting the tv and answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strange during pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing. Very neat and practiced social distancing and mouth covers and gloves during process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent went above and beyond with the mantel mount, not an easy one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great installers and technicians, not knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to request Best Buy’s mounting service for my 85” TV and the guys were very professional about the install. Except they did not know how to care and clean my 2022 Frame TV screen which is special and because of their directions my screen was further damaged! I want to give them 5 stars but after my $4500 TV looks like a $100 TV I feel terrible about following their suggestions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fireplace TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional job. The TV was mounted over the fireplace and centered very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and timely! Great install and I am glad we did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the experts. Make sure you ask specifically for the geek squad and not the third-party vendor. Vendor was a horrible experience.my installers were Josh and Zach from the geek squad and they were amazing. Installation was pristine. I would not trust my 86 inch TV to anyone else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Came at date said and were very professional. Also cleaned up after the installation and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service reliable on time would like for appointments to be available sooner but overall excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job with the Instalkation. I highly recommend the Total Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I hired Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 55" tv hung in my bedroom. The guys from the Geek Squad were very nice and very professional. They made sure they went through everything once it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad person was knowledeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed our new tv was great. He explained everything as he was doing it and showed how to work tv with our dish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I've ever had with a TV being mounted I have a 70 in in my bedroom great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very professional and helpful. I was a bit unsure on what height exactly to mount my TV and they were very helpful. They knew what they were doing and finished at a fast and efficient time. I would definitely recommend this service to a family or friend. Thank you for yur amazing work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were friendly, knowledgeable and very courteous. They hung a 65 inch set, no problems. Clean install, no wires hanging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job very nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functionality. Easy to use. Nice and sturdy.

    I would recommend this to a friend