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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 85 sony tv and did a great job fast and no mess and were on time and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install person did a very good job. got the product mounted and connected the tv. was pleased with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did lots of installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy…. little pricey but love products and customer service is patient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installation was completed with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my TV on the wall of my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcel did a amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcel was Great! Very friendly, very professional. He made sure everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV mount was placed on a brick fireplace. Geek squad installed it and our TV with no problems. All wires and cords hidden. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the best Techs. They were so cool and knowledgeable about how setup was process. Justin and Jennifer you guys were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old tv away and set up the new one exactly how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed the mount on my wall for the tv did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 men arrived to install my 100" TV. They listened to my suggestions and installed the TV using my mount on the wall where I wanted it. The install was relatively quick and they even cleaned up afterwards taking the packing materials from the TV with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gentlemen were Professional and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men mounted my TV along with the sound bar, and connected it to my receiver, in a timely and efficient manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a geek squad convert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were all knowledgeable, courteous, friendly and helpful throughout the install. They picked up after themselves and made it look as if they hadn’t been there, except that my new TV was up on the wall and working with my new sound bar! I was nervous using this service because you never know what kind of service you’re going to get in store but after this interaction I’m fully invested is this Best Buy service going forward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting our tv and connecting all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and looks nice. I recommend this mount to buy for 65 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came, adjusted & set up our TV. We have had & relied on Geek Squad for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Mount installed by handyman. Very smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the installer he was so professional...he took all the measurements and mounted the tv pretty fast and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew did a great job installing our new TV and Mount

    I would recommend this to a friend