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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Outside installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to install our TV into brick on our covered patio,,,,they did a nice job with no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexis was very professional, friendly and thorough. He was so patient, thoughtful and clear when he was giving me instructions about my new TV. I'm a retired educator and, and Alexis reminded me the excellent teachers I met during my career. He'd make an excellent teacher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were outstanding there knowledge and expertise was a huge help and relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work, freibdly, made sure i was satisfied great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and top tier service. They made the Tv set up perfect for football Sundays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent could not have asked for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced, knowledgeable and personable. The installation was quick and painless. They did excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very easy to work with. Made it really easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was done quickly and looks great. Excellent customer service and overall good experience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was done quickly and looks great. Excellent customer service and overall good experience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Intalls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was seamless, great group of people whom performed the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific installer, knowledgeable, friendly, fast & on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Installation--Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having the two Geek Squad members mount my 75" TV. They moved my old wall mount to a better position for the new TV. They had a tough time getting the ARC connection to work while they were here, and ended up connecting with an audio cable. After I had the TV a while I was missing the surround sound features and tried an HDMI cable again in the ARC port, and it worked just fine. I think it had something to do with the TV, not the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation. I didn't have to do any work. I liked the young man who did the work. I will ask for him again when I buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyrus did an excellent job mounting my Sonos sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was outstanding. Mounted the TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of mounting the tv and explaining how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consideration for everthing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were pros everywhere this was a difficult install they handled it very well.Thanks Best Buy for employing great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 2 TVs, made sure everything was in good working order. Worth every penny for their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted professionally & the soundbar was installed. The agents even explained how to use the remote control for both TV & soundbar as well as answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were wonderful! So helpful and friendly. I really appreciated them and their work!

    I would recommend this to a friend