Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad TV amount Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted on bedrooms wall and they set the Tv up after mounting. Then made sure that it was working properly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Nothing Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share more about your Premium TV Mounting experience. It can definitely be frustrating if a service didn’t go in the way planned. Please do feel free to contact Geek Squad at (800) GEEKSQUAD or (800) 237-8289 to speak to one of our agents standing by to address questions and concerns about the services you received from in-home agents and any options that may currently be available. For example, if you are unhappy with the TV received and it sounds like this was an open-box purchase, perhaps you may want to pursue an exchange for a similar TV. Full details of our Return & Exchange Promise to see about qualification can be found by following this link: www.bestbuy.com/return.
Rated 5 out of 5 stars
Fast professional helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and installed quickly and it looks great. The gave me a tutorial on the tv’s features and made sure I had any questions answered before they left.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad they are professional courteous and very knowledgeable of many products and very clean
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad efficiently mounting TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were nice and friendly the knew what they were doing
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional, clean and courteous
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who installed the TV BRACKET were great! Very careful and helped with Mounting the large TV on the bracket. I was very impressed and definitely will be using them again!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rules !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents managed to mount my TV above my mantle with only an 1 1/2” to spare !
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my 65in tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers called ahead of time and kept great communication. They were friendly and professional. It took them no time to install my tv. I am glad that I choose the Geek Squad.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were awesome and quick! They showed me how to move it carefully.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
85” tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very professional, and informative, highly recommend
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love my new 85!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding new clarity and vibrant colors on my 85.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while because the technicians were very careful about where to place the Samsung FRAME on the wall. Very professionally done.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
First Class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men were great very knowledgeable and super friendly. Job was done first class had two TVs done cleanup and fast.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was as expected. The installer was good. And the tv stand is fantastic
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad 85" set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was fast and knowledgeable and showed me how everything worked, excellent service!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Did the job, cleaned up and was on his way. No complaints and will get install again from Best Buy!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service = pros !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service they unboxed and mounted everything and were in and out in a flash
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
