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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good instructor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very thorough and a really nice guy. He wrapped all the cords together neatly and out of sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, showed up on time, and made sure everything was done to my liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad insulated it with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great! My husband loves it! The picture is so clear! My kids love it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, knowledgable, and enjoyed conversation while they worked hard to make all right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest installment team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very professional. They cleaned up love the service. It was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRIAN DID A FANTASTIC JOB. HE REALLY KNOWS WHAT HS IS DOING. HE DOES IT RIGHT THE FIRST TIME AND DOES NOT HAVE TO MAKE ANOTHER TRIP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark and assistant Percy installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark Gautier called in advance of arrival. He and his assistant Percy assessed the situation and made recommendations how to proceed. Mark kept my wife and I informed as they were moving forward and explained the use of the TV and accessories once completed. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek squad did an excellent job with installing my TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting and hallaway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although late arrival team did a great job and cleared away all packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks Squad was prompt and quick. They had my plasma TV mounted in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in every way...very patient, thorough and professional...and didn’t leave until the job is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and explained all the workings to me. I was very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it with cable box successfully and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get free mounting with my subscription to GEEK Squad Tech Support. The technicians were prompt and on time. They removed the old wall mounted TV and remounted the new TV. They hooked up all the ancillary equipment, sound bar, DVD player, Denon receiver etc. They programmed the remote for the ancillary equipment and provided some training on using the remote as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up expertly. Good job by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as pie

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets done well the first time. I moved into a new home and needed to install several TVs and thermostats so I put the Geeks to work. No disappointments. The clearer you are with your uses of the Sevices after install, the more helpful the agent will be with getting you ready to use it the second they walk out. They can program your remotes. They will connect you to WiFi. They will help you setup you app credentials. I know they have some limits but if you ask, you will likely get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professionally done. TV mounted exactly where we wanted it and the cables are out of view. Cleanup was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication in advance of their arrival. Arrived when they said they would. Very polite and courteous. Installed the TV mount and 77" TV exactly where we wanted it. They helped us set up the TV and soundbar and made sure we were comfortable on how to operate everything before they left. They cleaned up, and took all the packing material with them. A very positive experience overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment.No mounting done or needed I was charged $250.They nerely hooked up my tgcan wouldn,t give my debit card a credit.They mailed me a $50 gift card which I doubt I,ll ever use.

    No, I would not recommend this to a friend