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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fabulous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and courteous. Took time to be sure everything was precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted all TV (6) in less that 3 hours, including one that required drilling into ledge stone. All look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wall tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installing techs were very knowledgeable, friendly and efficient. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect install I love best buy. They treat my house like it's their own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan did an excellent job on this, very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very polite and punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the set up and installation perfect but when I askes questions about installing my virus protection and fire stick they said that wasn't on the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gwen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family room looks fabulous the geek squade was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were very quick and efficient in perfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and mounted it to all the devices very satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wall mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall mount quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have had Geek Squad service it has been great. This time due to the virus, extra precautions were taken by both employees who came to our home to install the new TV. They removed our old one. Installed the new one on our existing wall mount. They set up the TV with all our streaming services and showed us the basics of use. Very pleased with excellent service. We have the annual contract and find it very useful and will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros and it took very little time. The attention to detail was also excellent. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Insallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installtion and set up. Thanks Geek Squad. The Sansung tv is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad service mounted my TV mount and Samsung Q90T 75 inch TV and all my devices Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived and mounted my TV and connected all cables in an expedient mannner an was ver professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and great customer service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team were outstanding. They were professional, personable, and took the time to clean up after total installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole project from purchase to installation went great. The installers were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was defective so it was replaced reinstalled and reprogrammed it for me. :) Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Knowledgeable team who knew what they were doing. Would book Geek anytime again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV, explained everything in detail and we’re very patient & professional!

    I would recommend this to a friend