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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time, efficient installation and the gentlemen made sure everything was I good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV - The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the care and detail they did on installing the TV. Always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing and setting up TV. Very good at explaining the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the plug. wall mount & TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must, especially if you want the set mounted. It was a pleasure wathching a very professional Geek Squad tackle the unpacking, mounting and installation of our 65" OLED TV. They answered every question we had. Hooked it up to our Spectrum account, got everything operational and showed us how to operate the remote control. I am an IT geek from way back, but it was a pleasure to watch these Geeks in action. Professionalism in action!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and quick. They took time to ensure everything was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. My only complaint they didn't show up until 9pm over 3 hours late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my Tv and sound bar very quick and was very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came installed 3 tv they were very professional job done quickly efficiently I am very satisfied with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers not your usual team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The female installers where great, nice and extremely knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was quick and obviously knew what they were doing. Cleaned up and hauled away all the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ryan from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second review due to having a different experience with another Geek Squad Technician. This technician which I believe his name was Ryan (I remember because it’s also my son and husbands name) was the BEST! He did an amazing job at uninstalling the defective tv and installing a brand new tv! He moved quickly and I was at ease with my purchase! Thanks to him he made this such a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attentive service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and integrated all components, including a Bose Lifestyle 35. Couldn't have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job installing the TV. He worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice and on tie and installed everything how I wanted it n looks great! Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad where very professional experience to the job at hand. Cleaning up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with installation though need for repeat visit. Installers being proactive in solving problems we are having with the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly Geek Squad set up, no hassle, no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up the TV to both streaming and cable box. Professional job. Was able to handle all issues presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was professional, clean, courteous and attentive to detail. Highly recommend

    I would recommend this to a friend