Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, got me hooked up twice but found out there was a problem with the TV's themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite and efficient. They had good product knowledge and succeeded beautifully getting the whole system working together well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, was very professional, & capable of solving my long & narrow living room tv placement problem. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat mount and very durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits flat and looks sharp. Ours holds a 43 inch Samsung and it could hold a 60 inch easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite quickly done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Came at date said and were very professional. Also cleaned up after the installation and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installation and explanation of operation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy mounted my new TV, connected all devices and fully explained how to use the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great, my only gripe is the use of power tools for everything. There are bolts in the back that set the TV to the mount, with the power tool one was way tighter than the other. I backed it off and set it correctly with a screwdriver, you have to hand snug it to not over tighten and misalign the bolt. But they did a good job and picked up after everything was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job delivering my 65 inch TV and installing my wall mount. good job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable staff, I highly recommend the Geek Squad for this service, great price, efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic installers very professional along with being prompt and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, extremely professional and knowledgeable. Can’t say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done quickly with no issues. They wore masks, cleaned up and took away unneeded boxes. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in all respects.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person mounting the TV did a great job and answered all my questions directly. He was a true professional in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting was perfect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted the 85” Sony TV perfectly. It’s centered on the wall and at the correct height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, neat and very sharp. I would recommend them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy does it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to ease of hanging TV, sales rep very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 in hung on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry for late review. Professionals all the way. On time. Set up and still up lol. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 10 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents mounted my tv over my fireplace and did an excellent job I recommend the geek squad.

    I would recommend this to a friend