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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad may have saved my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were totally professional and personable. They not only installed the new television and sound bar but also moved the old television to a new location and installed. During installation they discovered that there was a serious wiring problem. They had to rewire the whole wall area for safety reasons. They accomplished all this effectively and efficiently. The GEEK squad not only setup the new sets but perhaps saved my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they mount all my tv with no problems and even have me a couple missing screws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, fast, and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was about to measure, mount, and set everything up in a very timly manner. They team was also very friendly and knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and service person was knowledgeable and he listened to my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and crushed it! They knew exactly what to do. I always use the geek squad, they are worth it. I am a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and set up my Sony television were great! They were professional and efficient. I am very pleased with the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contractor installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally went for an LG model but ended up with the Sony. very happy with it so far. Great picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv to be mounted and Bestbuy came and showed me where it was going to be placed and was up in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was the best! Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mount. Superb installation and very nice installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set up all my services and helped me with all the new functionality. They were efficient, very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mount haven’t got any complaints geek squad really wowed me on there installed friendly, fast, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived promptly after first giving me a call. They took all precautions and follow protocol due to the Covid 19 pandemic. The mounting of the TV wall bracket went smoothly without any problems. After the TV was mounted the tech showed me how to use the remote and explained the different functions of the remote. I'm satisfy with the installation and the professional way that the Geek Squad handle this project. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent team and very great full to utilize the service as they made everything quick and easy and operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came in to set up and mount my 65 inch ROKU TV were super professional and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i need to add a title? really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job; knowledgeable, exact, clean...no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great with my tv easy to use and mount the tech did an excellent job of installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs who installed two TVs were above and beyond great. Chris from our local store is very seasoned. They kept our home clean, and handled any obstacles successfully (like wide stud placement and an in-wall HDMI cable that was stapled to the studs with no movement). They were positive and knew their stuff. The TVs are lined up properly and the techs even explained how to use them and messed with the settings for best picture quality. I would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase and geek squad is the best! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time and cleaned up after doing the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this item. Would definitely recommend to others.

    I would recommend this to a friend