Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 38,692 reviews
  • Rated 4 out of 5 stars

    Overall good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great, my only gripe is the use of power tools for everything. There are bolts in the back that set the TV to the mount, with the power tool one was way tighter than the other. I backed it off and set it correctly with a screwdriver, you have to hand snug it to not over tighten and misalign the bolt. But they did a good job and picked up after everything was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's representative (Dave) service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly installers. Very accommodating. I would recommend this over a "do it yourself" installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians and installed and mounted my television to the wall. Did a fantastic job. Would recommend them and use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Experience. Smooth and easy process. Fast Installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a good job mounting my TV. They hid all the wires behind the set so they did not show!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad did a great job, they worked fast and explained everything perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Was Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy! Alex could not have been any more professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted mt tv in record time, they make everything look so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coustmer serive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional it came early on Appontiment time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and hooked the TV to all the devices and took time to make sure it worked and we could work it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical. Geek squad did a great job installing and hanging tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad finished the installation of my TV to my satisfaction after the third party did a lousy job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out amd mounted this. They were great and It’s perfect for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad on two different occasions To mount and install televisions. The guys were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was superb came earlier and installed tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys were simply awesome. Professional and very customer oriented. They went above and beyond in making sure not only was the TV and Sound Bar correctly setup but also made sure all connected devices and internet were setup for the best overall enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Feel Squad!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to mount my 65 inch TV to the wall. They did an excellent job. The TV was placed exactly where I wanted it to be and was centered perfectly. They connected my TV to my internet and made sure it was working properly. They also hooked up my DVD player and VHS player. They synced my cable to the TV and showed me how to use the remote. It was all done in less than an hour. The geek squad was very professional and I would definitely have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, efficient and fast. Very pleased with the service. I’ll use them again as the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great service, quick, with perfect mounting and all operating as it should.

    I would recommend this to a friend