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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and made my life so much easier. Quick, clean, and everything looks perfect. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best yet...was very very very efficent thank u best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came in and mounted 3 TVs in my brand new home. Those guys were very polite, efficient, and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes technology simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that works with Alexa (Amazon). Makes so many technology issue simple and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and friendly. Cleaned everything up if they made a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, helpful, efficient during installation day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = My Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting my TV and correcting a connection problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new tv, beautiful color ! Friendly service. Very good installation. In my family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was like a miracle worker. They know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of everything that was needed to enjoy my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Great services. Knowledgeable, polite and very professional. I will definitely use this type of service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Geek Squad agents. They have gone overboard with their hospitality. You can ask them anything related to computer knowledge or TV expertise and they will have the answer or will find out for you. Our brand new router was not working right while they were here. So without a question, Derrick took it back to the store and returned with a brand new unit. We were within warranty so no charge . Yes we love our Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my order and properly installed everything and made sure the tv was connected to my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech/GeekSquade was very efficient, o time, patience, professional, explained and answered questions effectively as well as installed the tv mount quick and cleaned up after his installation. Highly Satisfied will service, plan to use again, sorry the free service will be discontinued.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prepared brought a back up tv mount just incase and we needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mountain TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional insulation answered all of our congressions thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean professionl look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV wall mount. Easy install. Easy to attach TV. Pulls out. Swivels. Tilts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Mount and Connection to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy in-home installation. The agent did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV perfectly. Including the in wall plug to hide the cords. Very good job. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job . Very professional Cleanup what little mess they made

    I would recommend this to a friend