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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    Easy, Clean, and Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased and surprised by Geek Squad's Tv Mounting services. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall adjusted the wires and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gob !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best people to install electronics. Safe responsibility and people that knows what are they doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon worked around a bad weather day and rescheduled the call and came out to our house as soon as weather was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job mounting my tv and hiding all the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time fast and efficient. Great deal for the service. My husband will never try to install another electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel who delivered and mounted my tv were great! They found out where everything was going and asked my preference on height, took all the measurements and installed the mount and hung the tv. they also connected the tv to my wi-fi and checked for updates. They then asked if I wanted the packaging for anything and when I said "nope" they took it all away without blinking an eye. I would recommend Geek Squad for tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always was on time and quick with the installation. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly the "Best Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...Came when he said he would.. Removed our old TV. Installed the new one...Made sure that everything was working. Made sure we had all the stations we were paying for. Spent time showing us how to work all the new stuff. All with a smile. Great guy. Very happy we took totaltech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks really good and the installer was good and neat. Looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that install my tv were extremely professional and helpful. Will definitely uses this service for future purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hung up the TV where I wanted it. Installation was quick and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was okay but with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant because they booked me with a third party (not Geek Squad) installer but I needed to get my installation done for guests. Steve was fine but a bit difficult. His work was nice with the mounting. I am not completely happy with the programming on my main TV. I will need to call him back. But he kept saying he was going to have to leave and have them reschedule because the codes for his payment were not right. Well, that would not do and I wasn’t happy. He got terse and kept going in and out to make calls and get his stuff. He was telling me my mount was not correct (it was) and he would have to come back. Every excuse to not complete my job. I sat on the phone and reached Best Buy Geek Squad, worked out part of it (they were also difficult and honestly ridiculous saying they could not make decisions for another company or give authorization). Well I booked through Best Buy/Geek Squad and they should be able to make the call and correct the errors they made in inputting the codes for this 3rd party. Anyway the work got done and I am more than happy with the install. Like I said, programming is still and issue with the one Harmony. I will call to get that fixed. I have always loved using Geek Squad and never a problem until I agreed to a 3rd party outfit. I will not be doing that again. Beware anyone other then Geek Squad doing your install or programming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, efficient, and properly done. Everything works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mounting experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jessie did a great job setting up and mounting my 65" Neo Qled Samsung. Added all my apps etc and gave me a lesson on using. Very neat and cleaned up really well. I could see both of the Geek Squad techs had so much knowledge and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very fast installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and any other components needed, with precision and high skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to do this myself and that already is a plus haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and awesome service. They were quick and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed My TV QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Was On Time & Quick Very Informative & Friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV securely. However, the exact place on the wall was marked off for them and I duscussed with them about centering it on the wall. Despite the discussion and tape markings on the wall, they still had it off centered. They gave an excuse about the wall studs, but the bracket had screw holes that were designed to be able to shift.

    No, I would not recommend this to a friend