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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best coustmer serive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional it came early on Appontiment time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job getting things set up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros and it took very little time. The attention to detail was also excellent. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with how curtious, knowledgable and efficient the two Geek Squad employees were mounting our television. Realizing how terrible our wifi signal was, Jarod suggested another product to improve the problem and came a few days later to install the eero on three floors. They were a pleasure to deal with and we would definitely use Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice and on tie and installed everything how I wanted it n looks great! Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and quick. They took time to ensure everything was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to remove my 40” TV from the wall mount and put up my 55” TV in its place. They also hooked up my new 65” TV. AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. Would definitely buy from and use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting my TV and connecting to all devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed Old TV + Mounted New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. Had the TV mounted in no time. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very polite and punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the set up and installation perfect but when I askes questions about installing my virus protection and fire stick they said that wasn't on the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and quickly service. Guys were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and explained all the workings to me. I was very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, helpful, efficient during installation day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Fabrizio were excellent. They mounted the TV professionally and with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed everything very fast. I love these guys they know what to do and everything looks and sounds GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Rewards membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing the Total rewards membership as this service was free with the purchase of my new TV. They helped with unboxing, setting up the TV with thr legs and placing it where it needed to go. They also tested a few things making sure the TV worked before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony 65" UHD 4K TV with a 3 tiered metal/glass stand. I had the Best Buy guys come over to hook it all up as there was a separate cable TV box and Blu-Ray player along with my Audio system that needed to be connected. These guys put the stand together and then mounted the TV and all the other components and wired it up fantastically so you can't see any wires and then set the TV up and demonstrated everything worked perfectly. These guys did a professional install and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have had Geek Squad service it has been great. This time due to the virus, extra precautions were taken by both employees who came to our home to install the new TV. They removed our old one. Installed the new one on our existing wall mount. They set up the TV with all our streaming services and showed us the basics of use. Very pleased with excellent service. We have the annual contract and find it very useful and will continue.

    I would recommend this to a friend