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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very helpful agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounting my devices in a timely manner and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Very fast and professional. Id recommend them to anyone. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so quick with installing my wall mounts and tv . They were so friendly and work was amazing. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77 G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up people were in contact delivery. Also called the day of delivery for a more exact time. Upon arrival they were courteous and very knowledgeable of what needed to be done. Very professional. Went the extra mile to make sure I was happy and knew how to operate tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seemed to know what to do after determining the best approach to hang the tv. They knew the product and how to work it. Showed me a quick tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a bunch of extra stuff with my sound that I did not even ask for! Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted, connected, and tested everything to be working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was early. Very educational. I felt easy asking questions and the information and instructions were well explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job to come over house to install tv for all house like that I will recommend to all my friends all my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation accomplished without a hitch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and set up very quickly and crew, cleaned up all packaging materials and hauled old TV away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, clean professional install! Looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice job Mounting, but I was asked at purchase if I wanted my wires hidden behind the wall, and I said of course, and when it came time to mount the television, they said they don’t do that. So why did you ask? Also, my promised delivery date was changed five times, after being confirmed each time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early and set up my new tv. They showed me how to operate and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and very fast. Wouldn't want anyone else to mount my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great i loved how knowledgeable he was and very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First man not much effort was made. In all fairness to him tv was too large for one person to unmount . They were supposed to send two people to begin with it was clearing noted on order and they only sent one . If they would have sent two the first time it would have been a 5 star . Second installers were very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed quickly and done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount 2 televisions in my house. They were extremely efficient and did quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mpunted my tv and answered my questions. They were very professional and great to work with.

    I would recommend this to a friend