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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Hire a professional, Kiss yourself later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. The agents they send are always 100% sharp and knowledgable. worth every dollar. NO STREsS. Hire a professional. I live in a hard to reach place in the city. Apple products are hard to find a tech for. This does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad did not finish the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents modified my TV and connected it to most of my components however, two components were left unconnected. They said they would return with a piece of that they needed when we gave them a call. We gave them a call on several occasions, but received no response. Further, the remote control is not working to this full extent; we will bring it in for evaluation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came and installed the tv very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my tv and wall mount. Connected my tv and tough me how to use remote Etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLATION SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, WELL DONE AND COURTEOUSLY DELIVERED AND INSTALLED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides hooking up my new television promptly, the tech took the time to explain its workings to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very helpful. Understand the products and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn was awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service !! They were really nice and answered all of my questions. They took their time and cleaned everything up nicely. The communication was really good and they were very through so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install large TV 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did an outstanding job of connecting & mounting large TV & support stand. They were very precise, efficient, knowledgeable, worked well together. Explained how to use special features. Very neat, cleaned up all packings & put the old TV in my car. Very careful not to track dirt into house & careful not to damage anything. Both were a pleasure to have worked with!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid Problems Installing Yourself and CALL EM NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty mounting it myself and finding the type of stud it was. It was metal and caused us some difficulty so we decided to go with mounting via Best Buy. It was a smart move. Our technician Larry was very very good and very efficient. He was done within one hour....Probably closer to about 30 minutes. He even hung on the mountain with his entire body weight to show him how strong the mount and the mounting was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. The servicemen were great. They arrived on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable staff and detail work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a wonderful job mounting my 65in. TV. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came into our home to install two televisions was professional, courteous and willing to answer our questions regarding the new technology. We had been on a satellite system until our recent move to a new home, and using streaming internet was new to us. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and sound bar and tested them explained how to use the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing. They were efficient, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team mounted 2 TV for me. They were awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Connected and mounted the TV quickly and also moved old TV to another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two nice guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so truly want to thank Anthony and I believe it was David or Robert very professional neat clean smooth job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and cleaned after installation of bracket and TV.

    I would recommend this to a friend