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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Attentive service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and integrated all components, including a Bose Lifestyle 35. Couldn't have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Well for 75 in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with our new 75 inch Sony Bravia TV. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Professional, timely, efficient installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came installed 3 tv they were very professional job done quickly efficiently I am very satisfied with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to do my tv’s and wall mounting(3) TVs (3) wall mounting installed just good guys doing ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Best Buy for installation. I was quite pleased with my technician. He was on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great with my tv easy to use and mount the tech did an excellent job of installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. My only complaint they didn't show up until 9pm over 3 hours late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad install but did not look like it was hard. Could have probably done myself. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad install but did not look like it was hard. Could have probably done myself. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad may have saved my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were totally professional and personable. They not only installed the new television and sound bar but also moved the old television to a new location and installed. During installation they discovered that there was a serious wiring problem. They had to rewire the whole wall area for safety reasons. They accomplished all this effectively and efficiently. The GEEK squad not only setup the new sets but perhaps saved my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contractor installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally went for an LG model but ended up with the Sony. very happy with it so far. Great picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent No Glare TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from excellent business. This 88” TV once installed was immediately evident of the No Glare on the TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    55 inch lg smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a beautiful picture but I continue to have a problem with this one as well as the first one I had before exchanging. The Tv continues to blink out (just goes completely black for a few seconds while watching any program). This happens some days 3-4 times while watching any program. Not completely satisfied. I have two other lg I’ve had for 6 years, from BEST BUY. Never had a problem at all. ???????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely fast, knowledgeable, attentive and welcoming. They also gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived promptly after first giving me a call. They took all precautions and follow protocol due to the Covid 19 pandemic. The mounting of the TV wall bracket went smoothly without any problems. After the TV was mounted the tech showed me how to use the remote and explained the different functions of the remote. I'm satisfy with the installation and the professional way that the Geek Squad handle this project. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install service. Fast neat and accurate. This crew knew how to do things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installer was reliable, knowledgeable and kind to my special needs sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, nice, and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and wall mounting for new TV. Purchased LG G3, 83" TV with adjustable wall mount. Geek Squad arrived on time and did an incredible job installing into our new home theatre. Both members of the Geek Squad were very professional and very nice. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks really good and the installer was good and neat. Looks really nice.

    I would recommend this to a friend