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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with the installer. He was knowledgable about the installation, the tv, and the apps and he provided excellent instructions and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teams that came first came at my request to ensure what would need to be done since I had windows and wall changed sometime ago and wasnt sure if location would support tv. They arrived early, got right to work were policte and professional. They would have installed a mount but did not have one on truck that I wanted. The install team was great also. Early, got right to work, curteous, knowledgible, cleaned up, professional. Thanks to you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a quick job and did exactly what I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was finally mounted and I couldn’t be more happy! He worked quickly and had a lot of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and did a nice job. Answered all of my questions about the TV also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad tech sup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected them great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency appreciated. Kept work area clean. No complaints only compliments for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, competent and courteous. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought the TV wall mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was done Professionally.... I bought the kit and the service. They showed up actually when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, asked about mounting location and viewing. Clean, neat installation and done in professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture! Geek squad friendly and professional. Nice job of setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and hauled up the TV to the second floor. They set it up on our wifi, showed us the modes for cable, fire stick and the TV apps. Did a great job cleaning up. They were here about two hours putting together the console, wall mount, TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team on time, neat, fast, professional- I was pleasantly surprised & will definitely use again. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, on time, set up and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teto & Justin, east Omaha store, are the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and i are techno illiterate, so we REALLY appreciate the Best Buy Geeks! We finally bought a digital television, so we may watch Netflix in our bedroom. (We have Dish, so the analog televisions just never give up! Relegated that analog tv to the guest room.) Justin & Teto explained everything to us, and even helped us decide we really didn't need a sound bar or extra speakers. We enjoy this new tv. We are going to ask for Justin & Teto next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my home to mount my TV was nice & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad mounted my TV and showed up early and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and very personable. I would use your service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted with little to no mess! Great job.

    I would recommend this to a friend