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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They mounted my 85 inch tv, connected all my devices and gave me a quick tutorial. They were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was my service tech to install my new tv and wall mount. He called ahead, was on time, and was extremely polite and knowledgeable. He had a little difficulty due to uneven wall studs thanks to my builder, but worked through options and ended up with a solution that was better than my original idea. This gut exceded any service tech ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach did an awesome job!!! Highly recommended!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach mounted our 65 inch tv without any problem. He even sold us a sound bar mount which worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant about using Geek Squad, as I'm pretty tech savvy and usually install things on my own. My new TV was quite heavy, and the group of tech friends I trust were busy renovating their homes, so I figured I'd give Geek Squad a try. I was highly impressed with the team that came out. They were very professional, and in fact ended up saving me a lot of money because they used my original mount that I could not get the TV to fit on. Will definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up, carried tv in and did a great job installing and getting me up to speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely provided a great service and they were very meticulous about the install. Well done!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual to the appointment and they installed it very quickly, helping me answering my questions and also they were clean, no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work wall mounting a Samsung frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JJ and her colleague did an excellent job mounting a Samsung frame tv. I had ordered a wall box to mount the control box of the frame tv but it was too big for the space behind the tv. JJ came back after a week to make sure that the control box was properly installed after I ordered a smaller box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time. Friendly, helpful, and knowledgeable. A tremendous service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers took their time to ensure that the TV hung exactly where I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great. Their service is well worth it no matter what it is you get it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job setting up my. Also took all the warping and boxes with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install 85in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly mounted, installed and, configured my TV and Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and personable. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got TV installed and Ring Doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Workers came on time. Took old TV away. Installed TV first. They connected what they could because my new TV did not have all the outlets I needed. The Doorbell was installed fast. I had purchased the Ring doorbell from HSN and had BestBuy install. Works great. I was able to get the services at a reduced price because of the total protection service I purchased for $199. Very happy overall and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installing my tv was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job for us-even better than expected. A real professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was great. Very knowledgeable and courteous. The process was very quick too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, nice, and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and wall mounting for new TV. Purchased LG G3, 83" TV with adjustable wall mount. Geek Squad arrived on time and did an incredible job installing into our new home theatre. Both members of the Geek Squad were very professional and very nice. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, knowledgeable, and punctual. I had excellent communication the entire time for setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceptional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a excellent job mounting tv and connecting all other devices.

    I would recommend this to a friend