Customer Ratings & Reviews

The Geek Squad personnel who delivered and mounted my tv were great! They found out where everything was going and asked my preference on height, took all the measurements and installed the mount and hung the tv. they also connected the tv to my wi-fi and checked for updates. They then asked if I wanted the packaging for anything and when I said "nope" they took it all away without blinking an eye. I would recommend Geek Squad for tv mounting.

The agents were fantastic and helpful. Extremely professional!

Works as designed easy install good price point also

The Agents did a Fantastic job putting the TV on the wall. I would hire them again immediately.

85 in installed by geek squad, turned out great. would recommend it.

They are quick, efficient and knowledgeable about why things are. Very happy. Would use again.

Courteous service excellent technicians. Ready for next day haul away.

Visit was quick and efficient. Individuals were very professional and well trained

Very professional and friendly installers. Very accommodating. I would recommend this over a "do it yourself" installation.

I was hesitant because they booked me with a third party (not Geek Squad) installer but I needed to get my installation done for guests. Steve was fine but a bit difficult. His work was nice with the mounting. I am not completely happy with the programming on my main TV. I will need to call him back. But he kept saying he was going to have to leave and have them reschedule because the codes for his payment were not right. Well, that would not do and I wasn’t happy. He got terse and kept going in and out to make calls and get his stuff. He was telling me my mount was not correct (it was) and he would have to come back. Every excuse to not complete my job. I sat on the phone and reached Best Buy Geek Squad, worked out part of it (they were also difficult and honestly ridiculous saying they could not make decisions for another company or give authorization). Well I booked through Best Buy/Geek Squad and they should be able to make the call and correct the errors they made in inputting the codes for this 3rd party. Anyway the work got done and I am more than happy with the install. Like I said, programming is still and issue with the one Harmony. I will call to get that fixed. I have always loved using Geek Squad and never a problem until I agreed to a 3rd party outfit. I will not be doing that again. Beware anyone other then Geek Squad doing your install or programming.

The installation team was excellent. Prompt, Courteous, Informed, and COVID aware.

Great experience. Very fast and professional. Id recommend them to anyone. Thank you so much!

Agent was polite and very professional. Mounted my television and connected all systems and used apps

Excellent!! The staff are professional, knowledgeable, helpful and very considerate !

The agents mounted by Tv properly. Unfortunately, the Best Buy service group does not program remotes.

Geek Squad delivered and installed my 60" Samsung TV, from Best Buy. The Tech showed up on time, 12;30 pm (Service window was 12 noon until 8pm) and promptly unboxed the TV, then removed the old TV from the TV mount and installed the new TV. The Tech was efficient and timely with his movements and knowledge regarding my questions. A very positive experience from beginning to end.

Arranging installation of a new wall mounted TV was quick and easy. They followed up as expected and confirmed the installation date. The technician called a day ahead of time and was able to further refine the actual time they would arrive. They arrived on time and were extremely polite and professional. Installation was quick and neat and they thoroughly cleaned up afterward. I highly recommend this service!

Quick installation to my TV stand, and getting the TV up and running.

rock stars quality work guys were great, hung a huge TV with ease and precision.

These guys were very professional and through ! They set up our TV and answered all questions (and we had a lot!)