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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 38,692 reviews
  • Rated 5 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent, efficient. Clean neat and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and TV to the wall. Ensured that the mount was in well and the TV wouldn’t fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A headache saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly and correctly. Well worth the miney spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job and cleaned up after himself. Satisfied with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job on the install. They were quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this mount install service for my daughter and her family and the mount was installed professionally, as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed and happy with the install. They were the most professional and knowledgeable installers ive had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always and very nice techs and explain everything they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy. No mess to cleanup either.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. On time, professional and communicative, I would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about how seamless our installation went. We were very apprehensive about how the finish product would turn out. Best Buy sent an independent contractor and he did a phenomenal job. All my worrying quickly disappeared as I observed how meticulously he worked. It came out better than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me from insanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After what I had been through, this fast, smooth and helpful service made everything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and great instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and got our TV set up on the wall mount very quickly. Also he got us hooked up on our WiFi/internet and helped us learn how to use our new TV. We are in our late 60’s so we would have had issues doing this ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After completing installation they completed tuning it and then reviewed all controls and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flat screen mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting this on our wall for our flat screen. Great professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connect all device to new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had TVs, appliances installed never any worries, excellent work, above and beyond! Love the service!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I thought this was a great idea to have someone come to the house and install everything. Let someone else do the work for you. No fuss, no mess. Had 2 guys come and do everything for us. They were very knowledgeable and in no time had it all set and finished within a reasonable time. Answered any questions we had. If you don't want to mess with all the installs, go Geek squad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad were quick and efficient mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV evenly and level, but since I have had tech support it has been a lot of miscommunication as to what the program offers. I was told initially that they would hide the cords, I discovered that that was an additional fee, which was fine but I wish I would have know before hand. I may have been a lot better without tech support. The Geek Squad however did come on yime, called before, and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Geek Squad crew. They was quick and professional, they did everything for a HAPPY Television experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, friendly and efficient. They adjusted the mount since the TV was taller and hooked up all the peripherals. They were able to explain how to work the remote and answered all my questions

    I would recommend this to a friend