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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 38,692 reviews
  • Rated 5 out of 5 stars

    great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this tv mount and so far, everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing and profession installation. Everything was mounted perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Dothan #1 in service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff & Maurice did a great job placing and mounting our new 85" Hisense TV. Very quick install and took all the boxes and cleaned up before they left. Fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed,Mounted and programmed all my device.Easy to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Geek Squad. Guys showed up on time, did a great job mounting TV and went an extra mile replacing mounting hardware with a better ones for the same price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like to adopt these Geek Squad associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If customer service was this good with all my appliances I would have no troubles at all with buying with confidence. The Geek Squad is the best and the only fault I have with Best Buy is in the store. In the store they only have one antiquated wheelchair for the handicapped. No riders...shame on you Best Buy. I'm not sure with your size and sales volume if you are violating the ADA law. You need to check and be sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought their services to install my tvs in the house and I received a discount with the installation of two tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it. Made sure everything was set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed old tv and mounted new tv very quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever....no pun intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing !!!. They were respecful of my home, wearing shoe covers. They were professional and kind. And most importantly, they were extremely talented technically. Can't say enough kind things....oh yeah, and the price was good. Win.... Win!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing and hooking up my 85inch TV and Soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic! Explained different mounting options, were timely and did a great job overall. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & helpful Tv was not mounted as high as we discussed so I did have to get a follow up visit to re adjust That’s a little disappointing because of course I wanted it finalized but they said they only had a 1 hr window for the service The appointment asks the client to be available in 4 hour windows so I would think they should allow more than an hour incase anything is wrong so we don’t have to readjust our schedules again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks who mounted the TV for me were all awesome! The only reason for less than 5 stars is that it took three attempts to get this service scheduled. The first time the order was apparently input incorrectly. The second time the order again was input incorrectly. It took three attempts and about three weeks to finally get it done. Not sure why. Seems like a pretty simple request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my premium tv mounting. My geek squad member experience with great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and kindness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly friendly and did seem less job mounting our large tv in our new home. They were also incredibly sweet to our pup who loves visitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kumar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, was able to mount the tv and setup sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with installation . good job. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television to the wall above the fireplace. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our 75 inch TV were professional and efficient. They arrived on time and got the job done.

    I would recommend this to a friend