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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Samsung $549

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return representative so helpful and efficient. TV Sent back for second time. Very bad TV doesn’t last, gets pixels all over and goes out. Upgraded this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new TV fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV on the wall fast and secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first encounter with Geek Squad and almost all the time they have been fast yet thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very good technical knowledge. happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out was great and very professional this guys deserves a raise he was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing. Great location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job takes the worry out of installing the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my TV with ease and in a short time. It is a true value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians from geek squad are the best installers they did my tv mount quick and with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mounted correctly. Works great. Very convenient. And it was easy to take the TV down after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys installed the new TV on the wall, set it up, and moved my old TV upstairs to my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and soundbar level and centered in the right place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up the new system we purchased. Definitely recommend them!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a great job with setting up and mounting my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad where extremely knowledgeable & mounted my tv on wall exactly the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely nice and mounted my tv in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mouning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV mount! Really helps when moving the TV to plug in wires and better viewing angles highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no harm without comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to purchase appliances and massive equipment from Best Buy and greatly appreciated their services. Just recently, I purchased one appliance from Lxxx's (you know what I meant). OMG! I will stay with BB going forward. The service fee is a bit higher, but way fewer hassles. Time is money, indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hail geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional staff. Wore foot booties and vacuumed up when finished. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys work super fast and efficient, thanks again for the work on my house.

    I would recommend this to a friend