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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service provided. TV centered and mounted perfectly straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient technicians. Arrived on time and completed installation like the professionals they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and great service. Fast and friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They make sure you are happy, and their work is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, the techs were knowledgeable and awesome at mounting the TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" and 75" tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Tied all the wires up behind the tv plus the contour box. No wire show. They did a great job on my 75 inch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was what I was hoping for. Not my first TV I’ve bought here. Can’t see myself going anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was able to install perfectly and efficiently. Thank you Best Buy Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great, fast & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional yet friendly, they did everything I want the ways I want it and their Work is nothing but exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV safely and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and setup quickly and efficiently. The technician was helpful and wore a mask the whole time. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pro installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installers. Quick to the point as they had 75” tv unboxed & on the mount in a few minutes. Thanks Beat Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually hire a handyman to get all of her work done around the house when we purchased the TV Best Buy. They offered the service and they said that we would get service from the geek squad. It sounded good so we decided to go for it. However, the service we received was not what they advertised. The workers I came to the house were rude. Did not wear a uniform and were definitely not Best Buy employees. They didn’t finish the work on time on the first day so they came back a couple days later the TV that they installed are not properly installed. One of them is tilted and the other one was meant to be flushed against the wall and it is not. The third, we did not let them finish because they made a hole in the drywall . It was an overall terrible experience. This would be our last time installation from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your TV mounted and done right, I would defiantly go with the Geek Squad Setup. They answered all of my questions. These guys did a great job. It looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really friendly i would really recommend it very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service…efficient and friendly service. Arrived within time frame and completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and did the job quick and very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and easy to use. It looks great on my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable and detailed service technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Rob work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was very excellent and good and we are very pleased with his work

    I would recommend this to a friend