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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounted perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing and profession installation. Everything was mounted perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our wall mounted tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked thoroughly and cleanly in our home installing a wall mount television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed,Mounted and programmed all my device.Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sophisticated home theater system's, this tech's the best. He added a new receiver and streaming device to a 10 year-old projector and 8-speaker sound system, and got the entire system working perfectly. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texts were very professional, quick And gave me good recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, fast, clean, looks great, I'm very happy with my TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me so much hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in preparation for a satellite connection. They were efficient, tidy, and very helpful. I'm so pleased with both the TV and the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Efficient and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray was the Technician who helped me with the install. He did a great and efficient job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Well Done. I would recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine with connecting the tv........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my TV with ease and in a short time. It is a true value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad were quick and efficient mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV evenly and level, but since I have had tech support it has been a lot of miscommunication as to what the program offers. I was told initially that they would hide the cords, I discovered that that was an additional fee, which was fine but I wish I would have know before hand. I may have been a lot better without tech support. The Geek Squad however did come on yime, called before, and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived early and the installation when without a glitch! Very pleased with installation, clean up and instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting tv on wall I love it keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and Friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, follow-up, and advice from the team! And, the advice was on point. I am very pleased and happy with the outcome of my once slow laptop that would freeze up and hang for what seemed like forever on startup. It's now lightning speed. Thanks Geek Squad team, Eric at Pinecrest BestBuy. You guys rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean and easy install!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy way to get tv's mounted by using the best buy installers. Clean install and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installation , but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and quickly swapped out my TVs and installed them. My only issue was when they reconnected everything, they could not get some of the functions to work properly and could not return all my settings to what they were previously. I had to factory restart several of my devices and log back in to several applications. It was very time consuming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average install, could be way better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount isnt completely leveled, but decent enough. Issue is the mount used is great, but the installer didnt tighten the bolts enough causing it to tilt to the left, and i have to adjust pretty often. Good news is they are coming out Thursday to replace TV with a bigger size, so hopefully i have a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been superb each time they've come to set up our home systems. They're knowledgeable and great to speak to about everything. Every time, we've tipped when their services have come to our house because they go above and beyond and we appreciate a service just like theirs!

    I would recommend this to a friend