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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad guys did excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!!!! We went from 50in. to this and the difference is amazing! Highly recommend, also took advantage of the install assist and I have to say, no fuss at all. Very professional, fast setup and we are enjoying it very much ! Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our TV wall mount was on time, professional, and courtesy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my TV mounting they we're fast too!! Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average install, could be way better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount isnt completely leveled, but decent enough. Issue is the mount used is great, but the installer didnt tighten the bolts enough causing it to tilt to the left, and i have to adjust pretty often. Good news is they are coming out Thursday to replace TV with a bigger size, so hopefully i have a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and connected to our router. It looks grest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad mount 4 TVs so far from two 32" tvs one 60" and one 86" they all were mounted pretty quickly even the 86" took them about 30 minutes. They feel sturdy and they helped clean up my wires so it doesnt look all crazy with wires running everywhere. They did and have done a great job they also told me about the geek squad plan that's 200$ a year but with as much stuff as I'm doing it saves me money. So far it's already paid for itself saving me over 500$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our TV and sound bar...using appropriate safety measures during the COVID-19 Pandemic. They were professional, courtesy, and kind. We were so happy to see them come out to our home after two months of waiting! They made our week! Thank you so much. It's the little things that are really the big things!! :)

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. Thanks very much for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me good notice. They installed my own equipment and very quickly. Cleaned up well when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting my TV and explaining the operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very polite and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did mounting. Professional, fast and minimal cost if you're on their extended program. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, amazing job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, very professional, got the install done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up for me and haven't had any problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Setup my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV and mounted my speaker. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been superb each time they've come to set up our home systems. They're knowledgeable and great to speak to about everything. Every time, we've tipped when their services have come to our house because they go above and beyond and we appreciate a service just like theirs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very professional. If you want something to be done right. This is the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Tv installed on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job i was satisfied with the team, they show up on time and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were outstanding. Professional. Courteous. Nice guys. Couldn’t do enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks qual installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly very nice people Excellent people would deal with again

    I would recommend this to a friend