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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 770 Showing 15,381-15,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    They Are Simply The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected devices and took the gigantic box away with them. Professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guy put this on the wall and hooked it up with no problems on their end. The TV is awesome, and we did not have to use the wall mount we purchased from Best Buy. They could use the wall mount we had for our old TV, and I was very happy. Of course....the old TV was from Best Buy as well. Had it for a very long time....it just died!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV Mounting Above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of doing the special mounting for my frame TV above our fireplace. We were up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job was quick in and out and wore a mask the entire time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 3 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung all 3 of my TVs and made sure they were all set up properly to the cable etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount excellent installation. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install was the right choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys came in and mounted my tv in about 30 minutes. Very professional and left my house clean with no debris or boxes. Stellar service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the mount & TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents mounted the TV & synced all my TV's , good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrod and Dennis from Geek Squad did an excellent job on install for my OLED TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount 2 tvs to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delayed due to virus but the tech who arrived was excellent and got both tvs mounted and working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1of2LargeTVmountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all went well, except after they left (a large job for me that day) I had to swap out the cord connections for everything to work properly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with installers. Installed and wire managed TV to professional level installer standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were friendly, knowledgeable and thorough. Agent Underwood was the Lead and he made sure we knew about all the COVID safety measures they would be taking to assure safety for everyone. The agents installed the wall mount, hung my new TV, hooked it up to my receiver and made sure all the speakers were working correctly. They worked quickly but made sure everything was installed and working correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected tv, subwoofer and sound bar to our sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. Hung at the right height and consulted with me before doing so. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out. worked very fast and efficient. they were great and explained things very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy for my 75 inch wall mount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few glitches but the Geek Squad handled them excellently and the installation was a success. And they were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend