Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Geek Squad. Guys showed up on time, did a great job mounting TV and went an extra mile replacing mounting hardware with a better ones for the same price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where great. Very professional a d did vety good work. Answered any questions we might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very nice and respectful. I also don’t have to worry about it falling off the wall or missing a stud if I would have done it myself. I would die if I ruined my expensive TV. The peace of mine is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two awesome young members of the Geek Squad arrived early. They did a great job of getting everything setup, and taken away. They are the reason we would say this is worth having the annual membership Perfect installation. Please than them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very polite and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy with result. recommendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount excellent installation. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Are Simply The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and not furious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came to install my tv were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squid installed my TV quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and all connections quickly and showed my how to use the controls for maximum use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly with out issues or concerns. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a professional install. Quick and on time with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt have asked for a better experience, quick, professional & clean. Outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & provided superior service. I’m extremely pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the rep was quick and installed it perfectly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight mix up on the website and the rep said he was double booked. He checked to make sure my time slot was correct and moved around the whole schedule so he could install my TV. Sometimes the best customer service isn't about the actual work performed - he made what could have been a frustrating situation into one that was professional and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic! Explained different mounting options, were timely and did a great job overall. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very friendly and thoughtful. Did the job quickly and very efficiently. Would highly recommend them The only odd thing was l selected the 7:00am window to 1:00 pm and was told on by the installer that he didn’t even start until 9:00 As it was they didn’t start until 12:45 just fifteen minutes before the window expired Why does Best Buy offer a 7:00am window when they don’t have the staff start until 9:00am

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two gentlemen who helped, did just that.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, called before to make sure we were there, set everything up and have no issues. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squads installation and setup were excellent. I would definitely recommend this service for installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, thorough and did an awesome job!

    I would recommend this to a friend