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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Efficient Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television to the wall above the fireplace. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad of Jay and Austin were terrific. Would highly recommend them for your install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and very professional. Very helpful showing me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to setup was pleasant and helpful. Showed us how to use the remote and set up our sound bar. Made sure he took the box and packing material with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Geek squad guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and mounted everything correctly the TV, soundbar holder, blue ray player, and power surge protector. Once finished with installation he (Juan and another person) helped me set-up access to all the APPS and TV settings. These guys are very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek installed mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service quick in and out. We haven't had problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K&S Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    K&S Installations did an outstanding job of mounting my tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV to my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of rescheduling the installation appointment, finally the scheduler understood that I wanted Geek Squad to install my TV PROPERLY. Contracted company that first delivered TV did sloppy install job. Satisfied now, as a Best Buy customer since 1990 I know Geek Squad's work. Was disappointed I was not informed that a contracted company was initially hired for the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job with tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team offered the best delivery and install service! They were on time, professional and thorough. They took time to make sure I understood how to use the system we bought. I had many questions and they were patient and clear with information. We’re very happy with the purchase and the tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there was a problem with my order and the wrong item was installed, a second team came out and replaced it with the correct item. Free of charge and no hassles or extra paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied and happy with the way these guys mounted my TVs and set up everything for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos was a great, took his time and made sure it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was a great, took his time and made sure it setup and installed correctly, courteous too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is AWESOME!!! They made sure everything was perfect and that I understood everything before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations were met and we are satisfied. We would have them out to our home again, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV on the wall fast and secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first encounter with Geek Squad and almost all the time they have been fast yet thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the agents who were sent out they were very knowledgeable of my TV and the mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the men did. Very professional and kind. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it was done right and on time

    I would recommend this to a friend