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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and impressive - very fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase of a 65” tv for my office, the Geek Squad came out and installed and set it up. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough explaining features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a great job mounting our new tv. Quick setup too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast and clean. They arrived on time and were very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my 36" tv mounted on to the wall. The Best Buy person did a good job and was very friendly. However, he wasn't able to program the tv because the remote had batteries that sat in it for 2 years and the batteries were bad. So, unfortunately I paid for this service but didn't get it done for me. My fault, but very frustrating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Doug’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and professional. Installed everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were fast and they were good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted my tv and set it up on the bracket. they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just as described, excellent service and I recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were professional and friendly. I would use their dervices again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service; highly competent; very friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These contractors were highly professional and very friendly. Great service. They made it all easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sQUAD hung TV, attached it and also moved my existing TV and cupboard out onto my porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and installed my tv and mount and remote controls in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup was Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Savage led the team installing this TV-AV set-up. It was flawless. They positioned the TV inside a restricting wall perfectly, adjusted it for tilt-mount. Then set up the audio portion. Previous audio system NEVER worked properly. They tested it thoroughly and now all 5 speakers are humming. Geek Squad calls before arriving - professional in every way. It's a contract good for 1 year and covers other things like computers, devices etc during the 1 year term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained every step and installed the tv perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great - very patient - knowledgeable - clean=up was great - I would use Mike again- no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who delivered and installed my new 65 in LG TV did an excellant job with installation and then explaining the features of the TV, They explained how to use the remote to go to the Smart TV features. This is the fourth or fifth TV I had installed by them. Only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very professional and easy to work with. TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job of installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installers. Very courteous, helpful, patient, and professional.

    I would recommend this to a friend