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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek did an outstanding job of installing my new television. He was prompt, courteous, and neat. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the tv mounted , makes watching in bed so much better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65” television mounted over my fireplace. The job was completed to perfection. I am totally pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a demanding type of person when it comes to my electronics installation these guys are true professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my television perfectly in an empty apartment. The mount doesn’t tear up the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it done. Friendly and professional. The key was communicating what I wanted. The executed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were on time and did a great job. We needed a new mount, which that had so the job was completed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best for TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a geek squad member for many years...i've used the service for fixing computer problems and upgrades. Having purchased a television from BestBuy ... the Geek Squad installed my new TV Free under the agreement. They were most professional installing my new TV. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Damien was very pleasant. he called the night before install and kept me updated on the day of. While he was in my home he cared about my hardwood flooring and wore protective booties. He was friendly and answered all the questions I had. If I ever have another install I hope to get Damien again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up everything perfectly and cleanly. Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job, came on time, very clean and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally installed after multiple delays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted by these gentl and set up . They were kind, professional, and answered all my questions before removing all oacking materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable helped with everything easy professional set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very respectful, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came installed 55 inch tv on my complicated wall found a nice secure spot and showed me a few things about my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional servixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a stellar job, very professional, took their time to answer all questions. Cleaned up after themselves etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service agents! Very knowledgeable and timely install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv and wall mount, very quick, and did not leave any mess after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic experience! Dylan was great and gave me all the time I needed to make sure I was comfortable with my new setup. Zero complaints!

    I would recommend this to a friend