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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at all that they knew and how perfectly they installed the 90 pound television. Great people. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installers ever. Very knowledgeable, setup tv like it was their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fast and Very Skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really great. They knew what they were doing, and they worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job at installing the mount and new tv. They positioned it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and completed the job in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install looks great and tv works as it should. The installers were so polite and professional, they make it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moguls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad boys were quick and efficient. Had tv up in minutes, even helped with basic cord management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job mounting our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and connected to our router. It looks grest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard to please and the guys did a great job mounting the tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent never installed cable inside wall. He left stating he had a busy schedule and I need to make another appointment for that. Manager called me back approximately a month later and said he wanted to make it right. I was out of town at the time. I called back and texted back after my trip and never got any response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by Geek Squad Installation Representati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the installation associates. They got the job done quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early. Worked quickly and was very knowledgeable about TV and cable set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, excellent job and cleanup. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. They showed up made some great suggestions for the installation and got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and were pro's. In and out of the house and perfectly centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were prompt and professional delivering the items and providing the mounting and setup of TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad set up our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did good setting up our set, on time answered questions for my wife taught her to run it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complex multi install done beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complex order executed beautifully. The Geek Squad arrived with some items that were purchased in the store that were not compatible mounts for my new televisions and I thought for sure I would have to reschedule the install. But not the case! They drove to the store during a power outage and picked up the right items and completed the install. Very impressed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our goal is to always provide the best experience possible. There are some situations where incorrect items may have been purchased or sent, and it is good to know the Geek Squad Agents went above and beyond to get this resolved. We hope you are enjoying the new televisions, and thank you for trusting Geek Squad to do the installation. We appreciate you taking the extra time to leave a review with us, and we look forward to serving you again in the future!