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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed 75" TV (with wall mount)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys that came out were knowledgeable, professional, and set everything up perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above Fireplace install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Garrett did an excellent job installing our TV and connecting our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put up my wall mount, installed TV & hooked up Roku & discovered my new Sony TV had a broken screen. They packed it all back up, ordered me a new one & rescheduled install. Guy was super nice. Not his fault that TV had an invisible break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, friendly, and placed the mount as we requested. Also very clean, and didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on time and great job wish would of known i didn’t purchase bracket when paying for it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service. Although I mounted my own TVs, they were able to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service request fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very polite and knowledgeable they did an excellent job installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job, clean and quick. Highly professional and will have them back for my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my other devices. It was neat and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the experts do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert Geek squad, they were very knowledgeable about placements and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even express how wonderful the Geek Squad team was in building the TV stand. Hundreds of pieces and they worked non-stop and I now have a beautiful TV stand in my living room - thanks to them. The Geek Squad is one of the best investments/purchases I have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Looks wonderful and my husband and I are still married!! The guys were very helpful and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out did a great job and were very fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was very friendly. Did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and all connections installed professionally. Very thorough in communicating how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overwhelmingly pleased with our service & with the Best Buy Team. The agent set up our new tv & unfortunately it was defective. Best Buy wasted no time haggling about the issue but immediately had the agent install our new tv! Best Buy Thank you so much !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! I was very pleased with my installer knowledge and honesty throughout the entire process! He took special interest in each task that he performed! Even when I was in doubt about parts of the installation, he would assure me that things would be done to my satisfaction and that it was!! Thanks to Jermaine for a job well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike review of geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. Measured, drilled into concrete and hung my tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Instalation free with the totaltech loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek people were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took the time to show me everything I need to know about operating the TV with all my other equipment.

    I would recommend this to a friend