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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and did a great job. Very respectful of my purchased equipment and my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly mounted tv in an old home without traditional studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were great. Arrived on time, installed quickly and gave clear instructions on operation of TV and remote. My only complaint is that Best Buy's installation cost is way too high. The mount for the TV was already installed on the wall above the fireplace and our installation charge was still over $300. Not sure that I will ever purchase anything from Best Buy that requires installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job. On time, great communication, knew exactly what they were doing and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time. Polite & neat in Installed our Sony HD TV With cleanup/removal of any packaging materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so helpful with setup and getting us going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and without issue and showed us exactly what to do. made it so simple and easy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation, support, education

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and without issue and showed us exactly what to do. made it so simple and easy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! Clean in their work and very quality conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount for any tv over 60 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and great range of motion. This mount is holding a 65 inch Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad was fast and efficient. Definitely recommend. We appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and super fast putting up a 75” TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my uncles tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV for my uncle For Christmas2020 and almost forgot that I had one a warranty on it geek squad was amazing when they came out and I will continue to pay for the new geek squad service because they do do a great job amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job setting up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job setting everything up. Explained how it works. Gave a few trouble shooting tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. Geek squad had it up and perfect in no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek installed mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service quick in and out. We haven't had problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came and set up my TV and mounted it to the wall above the fireplace were very professional and did a great job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed/mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv on the wall quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work. Short work by installation crew. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted tv and it looks very good. I bought the mounting at best buy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and able to mount the TV without any issues.

    I would recommend this to a friend