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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV and and also did an excellent job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 65 in tv and did great job answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very professional I would Recommend to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job of mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with great service. They were just awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv. The problem is they charged me 49.95 to hook up my dvd player which was already hooked up all they had to do was plug it in. Then they charged me 49.95 to hook up my surround sound which was already hooked up all they had to do was plug it in. So beware ask before you let them hook up any extras. I spent 90 minutes trying to resolve this issue most of the employees I talked with had no clue what I was talking about finally Lisa I think was the 5th person I talked to got it resolved. Thank you Lisa you should be a manager you have common sense and truly care about your customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are very well-built and handled through Best Buy as all consumers. This is important after every installation of products. It then goes to the technical people. My opinion these people are the most important and am very aware Best Buy is trying to rebuild the geek squad to better help after every installation and this does take time. As we all know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supplied honest advice on a TV mounting issue... Thanks for your opinions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. Very professional and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all our devices and tuned the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No connections required for this tv but the tech mounted It professionally and without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel and Ryan were both great people and very professional. I will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Squad members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where so friendly, even they gave some advises regarding the TV mount and the TV apps also to get the best of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and hooked up cable n internet. Very knowledge, nice guy, friendly went up easy enought and i was very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and efficient. They did a great job hanging our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV Mount was placed perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up the TV Mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my big screen quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting my tv & answering all my questions! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very nice and respectful. I also don’t have to worry about it falling off the wall or missing a stud if I would have done it myself. I would die if I ruined my expensive TV. The peace of mine is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two awesome young members of the Geek Squad arrived early. They did a great job of getting everything setup, and taken away. They are the reason we would say this is worth having the annual membership Perfect installation. Please than them for us.

    I would recommend this to a friend