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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came to the house and went to work immediately installing the wall mount and then installing my new Samsung 55" TV onto the wall mount. They connected all the wires, making sure all my equipment was hooked up and working properly!! It was a great experience, and I feel it was money well spent, These people really knew what they were doing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is a great example of how the Geek Squad can make life easy for our customers! Having a new television and components installed is always exciting, and we hope you are enjoying the new setup. Thanks for stopping in to provide a review,and we invite you back to shop with us again in the future!

  • Rated 4 out of 5 stars

    Offered options and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and well done installation. Offered mount options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Wouldn't use anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech that came to do my tv setup was awesome. very informative and patient with mess of wires from previous tv set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my new tv in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our TV and sound bar...using appropriate safety measures during the COVID-19 Pandemic. They were professional, courtesy, and kind. We were so happy to see them come out to our home after two months of waiting! They made our week! Thank you so much. It's the little things that are really the big things!! :)

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted a 40 inch television in my guest room with ease no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job was quick in and out and wore a mask the entire time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 3 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung all 3 of my TVs and made sure they were all set up properly to the cable etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few glitches but the Geek Squad handled them excellently and the installation was a success. And they were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very good and did the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my flat screen tv without any problems and they did it with great knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always wise to get any tv that’s mounted on the wall done by the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect from start to finish. On time, courteous, knowledgeable and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me good notice. They installed my own equipment and very quickly. Cleaned up well when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID A VERY NICE JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERT NICE TV PICTURE AND SOUND ARE GREAT. WILL SHOP THERE AGAIN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team work together in mounting my Tv on brick,job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrod and Dennis from Geek Squad did an excellent job on install for my OLED TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick friendly expert service for TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt. Install was smooth quick and professional. Techs were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of luck to all the teams workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very well done for the work good job keep it up thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV wall mount were very professional.

    I would recommend this to a friend