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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my TV and they also help me to connect with my other devices at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, courteous and super friendly service. Would recommend any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount 2 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time very professional and courteous did a great job setting up TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service. Use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick. Great service. Did a nice clean job, were on time for appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and connected everything. The job was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reps mounted and setup tv quickly! Great professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady & strong wall mounting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 58' TV, not expensive, easy to install & more space in living room. Recommended to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Quick, friendly. Worth me not getting frustrated doing it myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the TV on the wall and confirmed all devices were connected and working properly. They gave us a tutorial on using the remote with the TV, soundbar, cable box and PS3. They vacuumed the dust from the installation and removed all packing materials. When they left the lead technician gave me his card so I could call if I had any questions. I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and proficient. It took them less than a half an hour to install two TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did the job in a timely manner, and cleaned up when the job was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recomend tgis service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a bunch of times, and will continue to. They do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was thorough, polite and very knowledgeable. Had me set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did what I, myself couldn’t have done or even done with help from friends. They also explained what they were done at each step of installation if I asked them. Very satisfied with installation. I did think it was a little pricey, but in the long run was quite worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TVs in 3 rooms awesome and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and timely. They let me know what they were doing and asked for my input

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job, inconsistent communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come to the house twice for mounting after finding that the mount I purchased wouldn’t line up with my widely spaced studs. First appointment was great, they called two days ahead to give me a shorter, more realistic time window. The second appointment I got an email with a 4 hour window with a robo call around 8:30pm the night before and then no call until they were 15 mins away the day of. Not super happy with that one, but the first crew was great, so 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat letting Best Buy come in and mount your new TVs!!! For the money, the service has been wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend