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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job of instillation and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always nice and professional. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my devices. They were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was great and answer all my questions I had about mounting the tv. Thanks :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician had great advice concerning the placement and adjustments of the Sanus wall mount bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the level of service we received. Thank you Geek Squad. You went above and beyond to make certain that everything was perfect. Our new TV looks great, thanks in part to your terrific mounting job. We'll enjoy it for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was thorough and patiently answered all the questions of my 90-year-old stepdad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are on Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents are perfection, they care for the installation as if it were in there own home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a outstanding job mounting my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting 2 tvs for me. They were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Quick, easy. Arrived in time, very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick. Will use again for future mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fantastic service. Great communication from the techs and beautiful installation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV and answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Fast install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their Best Buy sales person suggested this - and he was 100% right -- it is exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and knowledgeable. The mounting was quick and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a God send. Both my partner and I work full time and have 2 kids. I am not very handy and this service with the total tech membership has been excellent for me when I bought a new home. We are using It frequently to set up various devices and appreciate the expertise the guys show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there was a problem with my order and the wrong item was installed, a second team came out and replaced it with the correct item. Free of charge and no hassles or extra paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trenton J and Blake from the Geek Squad were the technicians that installed my new Sony Bravia TV and LG sound bar and they did a phenomenal job on this installation. They were friendly, efficient, and meticulous to detail in doing a very clean, tidy, and professional installation on this. They were very positive ambassadors for Best Buy.

    I would recommend this to a friend